Frequently Asked Questions (FAQ)

Is it safe to put down deposit by L/C?

This is almost the new customer come to us and will ask this question everytime. Our company has been established since 1989. It has been no problem occurs since now. We do pay full responbility of what we produce. Also we are 100% own the land and building either in Vietnam or in China. We would not do such things to hurt our reputation.

 

What is the payment terms?
We always accept L/C and T/T (30% deposit, 70% before shipping)

 

How can I get samples?
After we got your final confirmation, the samples will be sent to you by via express within 7-15 days

We will charge for the sample cost which will be refunded after you placed order.

 

What about the lead time for mass production?
Honestly, it depends on the order quantity, available materials in our stock and the season you place the order.

Generally, we suggest that you should start inquiry three months before the date you would like to get the products at your country.

 

What is terms of delivery?

We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective.